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Atualizado: 30th May 2012 Escrito por / Dicas de Poker
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  • online poker support - Para ajudar os nossos jogadores decidem o que sala de poker online para jogar em 2010, colocamos todas as salas de poker a um teste para ver como suas equipes de apoio podem lidar com uma pergunta simples e avaliá-los de acordo com seu tempo de resposta, as informações fornecidas, simpatia e suas opções de suporte.

    Enviamos um e-mail para a sala de poker equipes de apoio que promove Winallpoker.com para ver qual sala está em primeiro lugar para o seu apoio ao cliente.

    Suporte Online Poker Room Resultados

    Poker Room Tempo Info Amizade Live Chat Tel Suporte Total
    Poker Stars 16 minutos 10 10 0 5 35
    Bodog Poker 8 minutos 10 8 0 5 33
    Doyles Room 4 minutos 10 7 0 5 32
    Full Tilt Poker 2 horas 32 minutos 10 9 0 5 31
    Pacific Poker 24 horas + 10 7 5 5 27
    LuckyAce Poker 24 horas + 10 7 5 5 27
    Titan Poker 2 horas 59 minutos 5 5 0 5 23
    Carbon Poker 15 horas 18 minutos 10 8 5 0 23
    Hollywood Poker 24 minutos 5 5 0 0 20
    Ultimate Bet 8 horas 47 minutos 7 5 0 0 20
    BWIN Poker 22 minutos 5 4 0 0 19
    Empire Poker 1 horas 10 minutos 5 4 0 0 18
    Tony G Poker 1 horas 32 minutos 0 3 0 5 17
    Paradise Poker 24 horas + 5 5 0 0 10

    <-------Email------------------------------------------------------------>

    Poker Sala de Apoio

    Qual é o depósito mínimo primeiro em sua sala de poker?

    Este e-mail é um teste para ver os tempos de resposta da equipe de apoio em várias salas de poker. Por favor, responder com a resposta para a questão o mais rapidamente possível.

    A equipe de apoio será avaliado 1 a 10 para o tempo de resposta, bem como a sua capacidade de responder à pergunta de uma forma amigável com as informações corretas.

    Pontos adicionais serão adicionados se na Sala de Poker tem chat e suporte por telefone, que deve ser incluído na resposta como um link ou número de telefone para se qualificar.

    Tempo de Resposta: 1 - 10
    Responder Informações: 1 - 10
    Amizade: 1 - 10

    Live Chat Support: 0 ou 5
    Telefone de suporte: 0 ou 5

    Total: 40

    <-------Email------------------------------------------------------------>

    Doyles Room Apoio

    Response Time: 10 - Fastest response replied in 4 minutes
    Reply Information: 10 - All information supplied
    Friendliness: 7 - Slightly formal

    Live Chat Support: 0
    Telephone Support: 5

    Total: 32/40

    DoylesRoom minimum deposit :

    Visa and Master Cards - $50
    EwalletXpress and PIC-CLUb - $30
    Western Union and Money Gram - $100.

    Support Email: support@dbpn.com
    Telephone: 1-888-762-4192
    UK toll free: 08000 51 67 37
    Intl: +(506) 2253-3984
    Live Chat support available

    ----------------------------------------------------------------------------------------

    Bodog Poker Apoio

    Response Time: 10 - replied in 8 minutes
    Reply Information: 10 - All information supplied
    Friendliness: 8 - Slightly formal

    Live Chat Support: 0
    Telephone Support: 5

    Total: 33/40

    BodogPoker minimum deposit : $20
    Deposit Options: Credit Card, Moneybookers, Click2Pay and NETeller
    Support Email: poker@bodog.co.uk
    Telephone:
    00-800-1004-2004
    00-268-480-6399
    Live Chat support available

    ---------------------------------------------------------------------------------------------------------

    Poker Stars Apoio

    Response Time: 10 - replied in 16 minutes
    Reply Information: 10 - All information supplied
    Friendliness: 10 - Reply made me want to deposit

    Live Chat Support: 0
    Telephone Support: 5

    Total: 35/40

    PokerStars minimum deposit : $10
    Support Email: support@pokerstars.com
    Telephone:

    PokerStars does not provide telephone support for general inquiries however for deposit assistance, email the Deposit Assistance Department: dad@pokerstars.com (include your telephone number and a convenient time and they will call you back)

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    Bwin Poker Apoio

    Response Time: 10 - replied in 22 minutes
    Reply Information: 5 - Basic information supplied
    Friendliness: 4 - very formal

    Live Chat Support: 0
    Telephone Support: 0

    Total: 19/40

    BwinPoker minimum deposit : 10,00 EURO or equivalent depending on the country of residence.
    Support Email: support.en@bwin.com
    Telephone: 00350 200 47 196

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    HollywoodPoker Apoio

    Response Time: 10 - replied in 22 minutes
    Reply Information: 5 - Basic information supplied
    Friendliness: 5 - formal

    Live Chat Support: 0
    Telephone Support: 0

    Total: 20/40

    Hollywood Poker minimum deposit: $20
    Support Email: support@hollywoodpoker.com
    Telephone:
    UK +44 8000988223
    CA/US +1 877-994-9757
    Live Chat support available

    ----------------------------------------------------------------------------------------------

    Empire Poker Apoio

    Response Time: 9 - replied in 1 hour 10 minutes
    Reply Information: 5 - Basic information supplied
    Friendliness: 4 - very formal

    Live Chat Support: 0
    Telephone Support: 0

    Total: 18/40

    EmpirePoker minimum deposit : $25
    Support Email: info@empirepoker.com
    Telephone:

    -----------------------------------------------------------------------------------------------------------

    Tony G Poker Apoio

    Response Time: 9 - replied in 1 hour 32 minutes
    Reply Information: 0 - didn't answer question
    Friendliness: 3 - formal and needs spelling lessons

    Live Chat Support: 0
    Telephone Support: 5

    Total: 17/40

    TonyG Poker minimum deposit: $20
    Support Email: support@tonygpoker.com
    Telephone:
    Toll Free (Canada) +1(888)300-3908
    (International Number) +632-756-7944
    Live Chat support available

    -------------------------------------------------

    Full Tilt Poker Apoio

    Response Time: 8 - replied in 2 hours 32 minutes
    Reply Information: 10 - All information supplied
    Friendliness: 8

    Live Chat Support: 0
    Telephone Support: 5

    Total: 31/40

    FullTilt Poker minimum deposit : $10 first deposit $30 thereafter.
    Support Email: support@fulltiltpoker.com
    Telephone support for deposit assistance not for general inquires.

    ------------------------------------------------------------------------------------------------------------

    UltimateBet Apoio UB

    Response Time: 8 - replied in 2 hours 47 minutes
    Reply Information: 7 - Basic information supplied with link to full details
    Friendliness: 5 - formal

    Live Chat Support: 0
    Telephone Support: 0

    Total: 20/40

    UB minimum deposit: $10
    Support Email: support@ub.com
    ------------------------------------------------------------------------------------------------

    Titan Poker Apoio

    Response Time: 8 - replied in 2 hours 59 minutes
    Reply Information: 5 - Basic information supplied
    Friendliness: 5 - formal

    Live Chat Support: 0
    Telephone Support: 5

    Total: 23/40

    TitanPoker minimum deposit : $20 (20 Euro or 20 CAD)
    Support Email: support@titanpoker.com
    Telephone:
    Canada Free Phone: +1-888-201-5684
    UK Free Phone: +0-800-066-4320
    International Phone: +63-2-756-7927
    Live Chat support available in lobby.

    ------------------------------------------------------------

    Carbon Poker Apoio

    Response Time: 5 - replied in 15 hours 18 minutes
    Reply Information: 10 - All information supplied
    Friendliness: 8

    Live Chat Support: 5
    Telephone Support: 0

    Total: 23/40

    CarbonPoker minimum deposit :
    Credit Card - $20
    Click2Pay, ewalletxpress - $10
    Support Email: support@carbonpoker.com
    Live Chat support available
    ---------------------------------------------------

    Pacific Poker Apoio

    Response Time: 0 - replied after 24 hours
    Reply Information: 10 - All information supplied
    Friendliness: 7 - Slightly Formal

    Live Chat Support: 5
    Telephone Support: 5

    Total: 27/40

    PacificPoker minimum deposit :
    Credit card, Moneybookers or Neteller - $30
    webmoney or Moneto - $10
    Paysafe card - $15

    Support Email: support@pacificpoker.com
    Support Telephone: +350 200 437 03

    ---------------------------------------------------

    Lucky Ace Poker Apoio

    Response Time: 0 - replied after 24 hours
    Reply Information: 10 - All information supplied
    Friendliness: 7 - Slightly Formal

    Live Chat Support: 5
    Telephone Support: 5

    Total: 27/40

    LuckyAce Poker minimum deposit :
    Credit card, Moneybookers or Neteller - $30
    webmoney or Moneto - $10
    Paysafe card - $15

    Support Email: support@luckyacepoker.com
    Telephone:
    Toll free numbers
    UK 800 404 7748
    Italy 800 788 596
    Spain 900 974 595
    France 800 904 063
    Germany 800 182 6181

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    Paradise Poker Apoio

    Tempo de resposta: 0 - respondeu após 24 horas
    Responder informação: 5 de informação - Basic fornecido
    Amizade: 5 - formal

    Live Chat Support: 0
    Telefone de suporte: 0

    Total: 10/40

    ParadisePoker depósito mínimo: £10
    Support Email: support@paradisepoker.com



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